FBA Dock Terms of Service

Last updated: 4 November 2026

These Terms of Service govern your use of the FBA Dock browser extension (“FBA Dock,” “the extension”), made by Portside Commerce Ltd (“Portside Commerce,” “we,” “us”). The portside-commerce.com website has its own separate terms.

Portside Commerce Ltd is a company registered in England and Wales (company number 17214839), with registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

By installing or using FBA Dock, you agree to these Terms. If you use it for a business, you agree to them on that business’s behalf.

FBA Dock is an independent product. It works with files from Amazon and can make order files for systems such as StoreFeeder, but it is not made, endorsed or supported by Amazon, StoreFeeder or any other system it works with. They are named only to describe what FBA Dock works with.

What FBA Dock Is

FBA Dock helps a business prepare Amazon FBA inbound shipments. It reads files you give it, such as Amazon’s reports and shipment files, and makes files for you to check and upload yourself. It does not connect to your Amazon account or to your order system, and it does not change anything in them.

FBA Dock is a tool for businesses and is not intended for use as a consumer.

Early Access and Paid Plans

FBA Dock is currently free during early access, with everything unlocked. Features may change, be added or be removed while it is in early access.

We plan to introduce a paid plan covering some features, which we have described on the FBA Dock page of our website. We will tell you what it costs, and any terms that apply to it, before you are charged anything. You will not be charged unless you choose to pay.

Your Responsibilities

FBA Dock works things out from the files and figures it is given, and it can be wrong. You are responsible for checking what it produces before you rely on it. In particular:

• Files you upload. Check the files FBA Dock makes before uploading them to Amazon or to your own system, and check the result in those systems.
• Quantities and suggestions. The quantities FBA Dock suggests for a restock are estimates from past sales and your settings. They are not advice, and they can be too high or too low. What you send is your decision.
• Labels. Check that labels print correctly and scan before you use them. This includes FNSKU labels, heavy box labels and any shipping labels.
• Weights and dates. Check box weights, sizes and expiry dates against Amazon’s current requirements. Any limits FBA Dock checks against may be out of date.
• Amazon’s rules. You are responsible for following Amazon’s terms and requirements, and those of any other service you use. Amazon may change its files or its rules at any time, which could stop something in FBA Dock working or make it wrong.
• Your data. You need the right to use the files and information you give FBA Dock. If you use it with other people’s information, you are responsible for handling that information lawfully.
• Your computer and accounts. Your work is stored in your browser. Keep your computer and any Google account you connect secure. Anyone with access to them can see and change that work.

Your Data

Your work stays in your own browser, and is not sent to us. The optional Google Drive sync keeps a copy in your own Google Drive, under your Google account and Google’s terms. How FBA Dock handles information is set out in the FBA Dock Privacy Policy.

Because we do not hold your work, we cannot recover it for you. Browser data can be lost, for example if you remove the extension or clear your browser’s data, and sync copies mistakes to your other PCs. Keep your own copies of anything you can’t afford to lose.

Your Licence

We give you a non-exclusive, non-transferable licence to install and use FBA Dock for your business, which ends if these Terms end. FBA Dock, its design and its code belong to Portside Commerce Ltd.

You agree not to copy, resell or redistribute FBA Dock, not to attempt to get around any limits or payment on it, and not to use it unlawfully. You keep all rights in your own files and information.

No Guarantee

FBA Dock is provided “as is” and “as available.” To the maximum extent permitted by law, we make no promises that it will be free of errors, work without interruption, suit your particular purpose, or keep working with Amazon’s files or with any other system. We may fix problems, but we do not promise to.

Limit on Our Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded or limited under English law.

Subject to that, and to the maximum extent permitted by law:

• We are not liable for any loss of profit, sales, business or goodwill, or for any indirect or consequential loss.
• We are not liable for losses resulting from a file, quantity, label or suggestion that you did not check. This includes the costs of shipments that are rejected, delayed, or sent in the wrong quantity, and any charges made by Amazon or a carrier.
• We are not liable for lost or corrupted data, or for anything done by Amazon, Google, or any other service.
• Our total liability to you for all claims relating to FBA Dock will not exceed the greater of £100 and the amount you have paid us for FBA Dock in the 12 months before the claim.

Ending Your Use

You can stop using FBA Dock at any time by removing it from your browser. To delete a copy kept in Google Drive, follow the steps in the Privacy Policy.

We may stop offering or supporting FBA Dock, or stop you using it if you break these Terms. If we ever discontinue it, we will try to give reasonable notice. Everything in these Terms that is meant to continue after your use ends will do so.

Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where a change matters to how you use FBA Dock, by telling users within the extension. Continuing to use FBA Dock after a change means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from them or from your use of FBA Dock are subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have questions about these Terms or about FBA Dock, contact us at:

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